precision suite services
marketing site design
application development
support & maintenance

Continuous Improvement

Xert's product and application support programs are designed to ensure the success of our customers' investment in our platforms and services. We provide unmatched service to our customers and partners through a strategic commitment to customer satisfaction and dedication to personalized support.

Xert's support plans consist of two options to fit the various needs of our customers. Our standard support plan includes technical support, training and minor software updates released during the support period. Our Premium support plan includes a dedicated support team and all software releases (major and minor) during the support period.

Xert's technical support group insures our customers against downtime by resolving technical issues promptly. Our multi-channel support system includes access to our engineering and support team's expertise via telephone, web and email.

For more information on Xert's implementation and application extension services, please contact an Xert representative.

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